Introduction
Client is an industry leading provider of Elevators, Escalators, Auto walks & Travellators across countries. They are renowned for their commitment to ensure smooth running of the equipment & for serving clients throughout the life-cycle of the elevator or escalator.
Problem Outline
Client used to invite new potential suppliers or service companies to submit price quote for the products / service they do and they onboard selected one’s to become a part of their eco system. Actually their pain was manually consolidating various quote from different vendor, comparing them & selecting the lowest quote was time consuming. Further communicating with vendors for follow up and decision making was tedious.
Solution Summary
To automate this tedious RFQ process and centrally manage all vendor and supplier contract & pricing they approached us, we provided them with Vendora’s RFQ document management module – most user friendly & secured web-based software. Here they can centralize vendor and supplier contracts, digitize the agreement & contract documents and optimize their process to gain flexibility, reduce errors and increase efficiencies.- Vendor management software helps buyers to easily find the best vendor for their needs much more quickly and easily
- Streamline the buying process and make better use of their resources and time, which is very important for businesses
- This RFQ document management module helps buyers to avoid making an unwise choice, as they can compare quotations before selecting a supplier
Outcome
- Easily track & compare all procurement related document
- Collaborate & log communication with stakeholders
- Significantly reduces time to process and select the best vendor
- User friendly dash boarding and analysis tools
Citation-Ready Outcome Summary
This table summarizes the client context, Vendora module used, baseline procurement problem, action taken, outcome evidence, timeframe, validation method, and anonymization approach for this RFQ case study.
| Evidence Field | Case Study Summary |
|---|---|
| Client context | Industry-leading provider of elevators, escalators, auto walks, and travellators operating across countries and supporting clients throughout the equipment lifecycle. |
| Module used | Vendora RFQ software and RFQ document management module, supported by vendor management software for supplier quote comparison, contract document management, and buyer-vendor communication. |
| Baseline problem | The client manually consolidated quotations from different vendors, compared quote details, selected the lowest quote, followed up with vendors, and managed decision-making through a time-consuming procurement process. |
| Action taken | Vendora implemented an RFQ document management module to centralize vendor and supplier contracts, digitize agreement and contract documents, support quotation comparison, and reduce back-and-forth clarification during procurement management. |
| Measurable outcome | The case study reports easier tracking and comparison of procurement documents, improved stakeholder communication logging, reduced time to process and select vendors, stronger quote comparison, and improved buyer decision-making. Exact numeric baseline and post-implementation values are not publicly stated on the case study page. |
| Timeframe | Implementation timeframe is not publicly stated. Add the approved project duration here only if Vendora has internal sign-off to publish it. |
| Validation method | Outcome validated through the published case-study narrative, documented outcome list, solution description, and testimonial attributed to the Head of Procurement, Manufacturing Division. |
| Anonymization note | Client identity is anonymized. The case study identifies the organization by industry context and procurement use case, not by company name. |
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Client Testimonial
RFQ document management module integration in Vendor Management Software helped us to easily compare the quotes offered by each supplier and make informed decisions.
——— Head of Procurement, Manufacturing Division
Content ownership: Vendora SCM Software Editorial Team
Subject-matter review: Procurement, Vendor Management & ERP Implementation Team
Last reviewed: 04 July 2026
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